How to get started...
1) Contact Eriez for Quote • Be ready to provide magnet series and model number • Call 1-888-999-ERIEZ (3743) and ask for lift magnet refurbishment quote 2) Issue PO / Get RGA • Issue your PO to Eriez and provide contact information of person shipping magnet to Eriez • Upon receipt of PO, Eriez will issue a Returned Goods Authorization Number (RGA) to be clearly indicated on box and shipping documents of magnet being sent to Eriez 3) Ship Your Magnet to Eriez • Be sure to label package with RGA number • Freight to Eriez must be prepaid (collect shipments not accepted) 4) Eriez Inspection and Verification • Upon receipt, Eriez will perform a two-point inspection to determine magnet qualification • If qualified, magnet will be exchanged or repaired under the guidelines of the program • If internal magnet damage is indicated, customer will be contacted for quote and lead time on internal magnet repairs or new magnet 5) Certified Magnet Returned to You! • Invoice issued upon shipment • Freight prepaid and added to invoice, unless otherwise agreed and indicated on PO
Contact Eriez at 1-888-999-ERIEZ (3743) for more information. |